Structuring Site Navigation for Scalability


Overview

Interagency Coordinating Committee on the Prevention of Underage Drinking (ICCPUD)

Client:

Role:

UX Designer

Redesigned StopAlcoholAbuse.gov website navigation so that it will scale as items were added or removed from the site.

Objective:


Problem

The Interagency Coordinating Committee on the Prevention of Underage Drinking (ICCPUD) is dedicated to stopping alcohol abuse including alcohol abuse that occurs with underage drinkers. Their website StopAlcoholAbuse.gov is filled with resources and research to help those dealing with this issue. As more information and resources become available, my client needs to add them to the website. But, the menu has very limited space and runs the risk of becoming cluttered and overwhelming.

Solution

Design scalable mobile-friendly navigation. It will be able to expand and contract with the amount of content on the site. To do that, I focused on Information Architecture and regrouped the site’s content. Then, designed the navigation visuals.


Understand

Time and stakeholder buy-in was not on my side to conduct research. But before I started working on this project, I conducted a quick heuristic evaluation. Conducting the evaluation allowed me to understand the site and its content. Here are some findings:

  • Finding and re-finding content without using the search was difficult

  • Some content was only accessible through the homepage

  • Navigation was not mobile-friendly

  • There was buried content and it was unclear whether it was still relevant to have on the site.

  • The only navigation element present for most pages was the global menu and footer

Stop Underage Drinking heuristic evaluation

Stop Underage Drinking heuristic evaluation


Design

Sitemap

After conducting research, I proposed a new site structure. This new structure regrouped the content into four categories. This format

  • Changed the structure of the site from a flat to a more traditional index page structure

  • Reduced the number of menu options

  • Made content only accessible through the homepage, accessible through the navigation as well

Stop Alcohol Abuse original site map

Stop Alcohol Abuse original site map

Stop Alcohol Abuse proposed sitemap

Stop Alcohol Abuse proposed sitemap

Wireframes

With a structure in place, I was able to design the navigation and redesign the homepage to remediate some of the usability and accessibility issues found in the assessment.

For the navigation design, I incorporated some navigational elements to promote wayfinding and findability

  • Dropdown menus to display and give users a peek into what content they can find in each section

  • Navigational landing pages

  • Breadcrumbs for wayfinding purposes

  • Mobile-friendly navigation design

  • Better search bar usability

Stop Underage Drinking desktop navigation wireframe

Stop Underage Drinking desktop navigation wireframe

Stop Underage Drinking mobile navigation wireframe

Stop Underage Drinking mobile navigation wireframe

Stop Underage Drinking homepage desktop wireframe

Stop Underage Drinking homepage desktop wireframe

Stop Underage Drinking homepage mobile wireframe

Stop Underage Drinking homepage mobile wireframe


Outcomes

By regrouping the content, I was able to reduce the number of navigation categories. All new pages can get added within the newly created categories, making this site scalable.

This project is ongoing and has the opportunity for further development.